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OS X version 10.9.5 Macbook pro from 2014. If all that fails, you may need to contact official Quicken support or Fidelity and explain your issue. Unable to update Quicken for windows on the Mac, use parallels. And then re-connect under Direct Connect again and see if it works at your next pay period.Ī lot of questions to answer, and some may be basic.but I have to ask. This, obviously is not ideal, but it might re-set your connection association. qfx transaction file for the dates of the missing transactions and see if they import that way (known as Web Connect). Then restart Quicken Mac and reconnect the FIDO account for downloads.īTW.do daily prices for FXAIX download in Quicken Mac?Īnd. One other thing you may try.disconnect the account from downloads. Is the problem that FIDO isn't including the transaction in their downloads, is FIDO sending the transaction with a previously used FITID.or is Quicken Mac just ignoring that transaction. The key here is to do some detective work and see where the problem really exists. It's common for some retirement accounts to have account specific funds ONLY for that group. But does your 403b invest in THAT fund.or a fund that mimics FXAIX and uses units instead of shares? Is the financial institution you have connected Fidelity Investments or Fidelity Net Benefits?įXAIX is Fidelity 500 Index Fund, which is a very common fund in the Fidelity group. What download method are you using in Quicken Mac? I'm guessing it's Direct Connect. See if the downloaded file has the transaction.and if it does see if the FITID is unique and not already listed.Īnd if the transaction did download previously and you somehow deleted it, the transaction will NOT download again. In Quicken Mac, you can see the downloaded FITID by clicking on the COLUMNS setting at the bottom of the register and selecting FITID.
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What happens if you download a transaction file for the previous two pay periods from Fidelity and open it with a Mac word processor or TextEdit? Do you see the transaction in the file? Is there a unique FITID associated with that transaction? Quicken will not download transactions unless the FITID is different than any previously downloaded FITID. Do you see the transaction on the Fidelity website?